1. Overview

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund according to the terms below.

2. Return Eligibility

You may request a return if:

• The item is damaged, defective, or incorrect.

• The request is made within 7 days of delivery.

• The item is unused, unwashed, and in original condition with tags and packaging.

Returns will not be accepted for:

• Used or washed items

• Customized or altered products

• Sale or discounted items (unless defective)

3. Return Process

To request a return:

• Contact customer support with your order number.

• Provide the reason for return (with photos if item is damaged).

• Wait for confirmation before sending the item back.

4. Refund Process

• Once the returned item is received and inspected, you will be notified.

• If approved, the refund will be issued to your original payment method within 7–10 business days.

• Delivery charges are non-refundable unless the return is due to our mistake.

5. Exchange Policy

Exchanges are only allowed for defective or incorrect items and depend on product availability.

6. Order Cancellation

Orders can be cancelled before shipment. Once shipped, the return policy will apply.

7. Contact

For any questions regarding returns or refunds, please contact our customer support through the website.