FAQs

Ordering & Delivery Information

How can I place an order?

Simply browse your favorite product, select size (if applicable), click Add to Cart, and proceed to checkout. Fill in your shipping details and confirm your order.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account helps you track orders easily.

What payment methods do you accept?

We accept secure online payments. If available, Cash on Delivery (COD) option will appear at checkout.

How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 3–5 working days across Pakistan.

Do you deliver all over Pakistan?

Yes, we ship nationwide through trusted courier services.

Returns, Exchanges & Customer Support

How can I track my order?

Once your order is dispatched, you will receive a confirmation message or email with tracking details.

Can I exchange my product?

Yes, exchanges are available in case of size issues or defects, according to our exchange policy.

What if I receive a damaged or wrong item?

Please contact our customer support within 48 hours with pictures of the item for quick assistance.

Are your products stitched or unstitched?

Each product clearly mentions whether it is stitched or unstitched in the description section.

How can I contact customer support?

You can reach us through our Contact Us page, email, or WhatsApp (if provided on the website).

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